Introduction

Welcome to Cabintune. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you use our study hall management system, mobile application, or website.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the platform. Based on our system's architecture, we collect the following:

  • Personal Details: Full Name, WhatsApp Number, Alternate Phone Number, Target Exams.
  • Authentication: Passwords (stored securely) and OTPs used for verification.
  • Documents: ID Proofs and Payment Screenshots uploaded manually for verification by study hall owners.
  • Device Data: FCM tokens for sending push notifications regarding your bookings and updates.
  • Usage Data: Cabin booking history, check-in/check-out timers, plan durations, and complaints logged via our platform.

How We Use Your Information

We use the collected data for various purposes, primarily to facilitate a seamless study hall experience:

  • To create and manage your account within a specific study hall branch.
  • To process your bookings, seat allocations, and plan renewals.
  • To communicate with you via WhatsApp or push notifications for important updates and OTPs.
  • To allow study hall owners to verify payments, ID proofs, and manage daily operations.
  • To resolve technical complaints and provide customer support.

Data Sharing & Multi-Tenant Architecture

Cabintune operates as a multi-tenant SaaS platform. This means:

  • Your personal data is logically separated and associated with the specific study hall branch you are registered with.
  • The owners and admins of your respective study hall have access to your profile, bookings, uploaded documents, and payment statuses to manage their business.
  • We do not sell your data to third-party marketers or advertisers.

Data Security & Storage

We prioritize the security of your personal information. Our system uses secure databases with logically isolated tables for each study hall. Passwords and sensitive tokens are encrypted. However, please remember that no transmission of data over the internet is 100% secure.

Cookies and Local Storage

We use session cookies and local storage (e.g., to remember your UI theme preferences like Dark/Light mode) to ensure a smooth user experience. You can manage or disable these in your browser settings.

Your Rights

You have the right to access, update, or request the deletion of your personal information. If you wish to delete your account or have your ID proofs removed, please contact your study hall administrator or our support team directly.